Leading Florida Retirement Group Selects Logi-Serve for Pre-hire AssessmentsJul 21, 2015
FARMINGTON HILLS, MICH—July 20, 2015—Kobernick-Anchin-Benderson, a leading senior-living facility in coastal Florida, announced today that it has selected Logi-Serve as its primary tool to help select and develop employees for key roles that provide direct service to residents.
Kobernick provides residential care for retirees in Sarasota, Florida. It selected the Logi-Serve system for its unmatched ability to evaluate intangibles that determine success in key service roles – factors like empathy, engagement, trainability and the ability to establish close relationships with customers.
“Residents judge our performance based on the ability of our providers to be compassionate and deliver outstanding, warm, supportive care,” said Heidi Brown, CEO of Kobernick. “We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.”
Since its product launch less than 3 years ago, Logi-Serve has built a growing reputation for providing precise, scientifically rigorous evaluation tools to assist leading organizations in selecting and developing employees in service and sales roles.
“Leading companies and organizations around the Nation and worldwide are turning to Logi-Serve to help ensure that they can attract the right people to deliver outstanding customer experiences and top-quality service,” said Eric Krohner, founder and CEO of Logi-Serve. “Kobernick is in a highly customer-focused industry, and we are gratified by their decision to use the Logi-Serve assessment tool to support its mission to deliver a terrific resident experience and compassionate care.”
Established in 1993, Kobernick-Anchin-Benderson is a not-for-profit enterprise developed by the Sarasota-Manatee Jewish Housing Council, offering the ultimate in full-service senior living on a beautiful 27-acre campus, convenient to cultural and recreational attractions. All care options are available on the same campus so residents are able to age in place with dignity and peace of mind.
Logi-Serve is rapidly distinguishing itself as the market’s leading assessment innovator for companies seeking to predict customer service ability, enhance customer experiences, increase sales and build a culture of sales and service excellence. Through patent pending science and tools that pose questions based on story-boarded scenarios, its use of advanced response gathering technology and a validated competency framework, Logi-Serve offers the market’s most direct link to predicting and shaping business outcomes.
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