• Customer stories
  • Fitness, Lifestyle
Logi-Serve pumps up health club membership sales by $2 million per year
customer profile

How do you identify Health Club Membership Advisors who can sell the Health Club’s mission and vision, not simply individual memberships? Combine the Logi-Serve Assessment with a customized sales and service performance-based profile. Our Health Club client did, and reaped big rewards.

Customer

A Health Club chain that aims to create healthy, fit, and happy communities.

Challenge

The client needed an assessment to identify entry-level Membership Advisors who could both increase sales and improve customer service quality. They sought an assessment provider whose technology was based on proven science.

Solution

Logi-Serve implemented our Service and Sales Assessment for Membership Advisors, and generated a customized, performance-based position benchmark to identify the best possible candidates.

Results

The Assessment identified Advisors who excelled at converting leads to full memberships. The estimated benefit of the added conversions, and the increased referrals due to improved service, totaled over $2 million.
 

Enterprise assessment suite

Smarter assessments that predict performance and improve outcomes

Logi-Serve’s employee assessment platform provides a comprehensive suite of tools that identity the best candidates, maximize employee performance, and improve business outcomes.

Learn more
Realistic Job Preview

Job previews that target candidates and improve your recruitment efficiency

Logi-Serve’s Realistic Job Preview enriches standard job postings with an interactive preview of open positions. It informs job seekers and collects actionable data for employers to refine their recruitment strategies.

Learn more

Logi-Serve helps companies improve critical business outcomes

Customer Testimonial
Jeff Christofis Vice President, Kelly Services Logi-Serve has embraced the latest concepts in behavioral screening and their methodology is cutting edge.
Customer Testimonial
JoAnne Kruse Chief Human Resources Officer, American Express Global Business Travel Logi-Serve has taken assessment science to a new level of insight.
Customer Testimonial
Pablo Vaquero Quality Manager Ford Iberia There’s simply no replacement for positive, engaged service employees. The trick is finding employees that can perform quality customer minded service.
Our Customers